🏛 A new digital tool against tax evasion
In recent years, the Greek tax administration has made significant steps toward digital transformation. With tools such as the electronic myDATA books, e-invoicing, and the digital delivery note, AADE is creating a comprehensive digital environment to monitor transactions.
In this context comes the Digital Customer Registry, a new system aimed at better recording customers and transactions for specific business sectors. The Ministry of Finance has set as a primary goal the enhancement of market transparency and the fight against tax evasion.
The resources generated from this initiative are expected to be used in the future for relief measures, primarily for small and medium-sized enterprises (SMEs).
📊 What is the digital customer registry?
The Digital Customer Registry is an electronic system through which businesses are required to record the customers they serve and the services they provide.
This data is sent to AADE in real time, allowing the tax administration to have a clearer view of a business’s activity. The system works in conjunction with the electronic myDATA books, enabling the cross-checking of transactions and issued tax documents.
This creates a more complete transaction monitoring system, reducing the opportunity for unrecorded services or receipts.
🚗 Which sectors are affected
The first phase of the Digital Customer Registry applies to businesses in the automotive sector. Specifically, the measure applies to businesses such as:
Vehicle repair and maintenance workshops
Body shops
Vehicle alarm and equipment installation services
Parking facilities
Car washes
Vehicle rental businesses
These businesses are required to record specific information regarding the services provided to their customers.
🧾 What information needs to be recorded
The Digital Customer Registry requires businesses to record details related to the services provided. These may include:
The number of customers served daily
The customer’s Tax Identification Number (TIN) in certain cases
Information from the tax receipt
Details about the vehicle being serviced
For example, in workshops, car washes, or parking facilities, the vehicle’s registration number and category may be recorded.
In the case of vehicle rental businesses, the purpose of use may also be recorded, such as rental, repair, test drive, or other uses.
🔎 How monitoring will work
With the new system, the data recorded by businesses will be cross-checked with the documents submitted to myDATA. This allows AADE to detect inconsistencies between registered customers and issued receipts.
Additionally, it will be possible to compare the activity of businesses operating in the same area and sector. For example, if two similar businesses show very different customer numbers, the system can identify potential discrepancies.
This helps create a fairer and more transparent business environment where all businesses operate under the same rules.
💻 The need for digital management systems
Implementing the Digital Customer Registry means that many businesses will need to adapt to new data recording procedures.
Manual entry can be difficult and time-consuming, especially for businesses serving a large number of customers daily. For this reason, using modern ERP or management software can significantly simplify the process.
Through an integrated system, information can be automatically recorded when generating an invoice or serving a customer.
🚀 eFluper and integration of the digital customer registry
eFluper is a modern web-based ERP that helps businesses efficiently organize their daily operations, such as customer management, invoicing, and task tracking.
In response to new market requirements and tax legislation, eFluper will soon integrate support for AADE’s Digital Customer Registry.
With this functionality, businesses will be able to:
Easily record customers and services
Link data with issued invoices
Transmit data to AADE in compliance with legal requirements
This allows businesses to meet new obligations without complicated processes, using a single management system.
📈 Another step toward market digitalization
The Digital Customer Registry represents another important step in the digital transformation of Greek businesses. In combination with electronic books and e-invoicing, it creates an environment where transactions are recorded with greater transparency and accuracy.
For businesses, adapting to these systems is not only a tax obligation but also an opportunity for better organization and automation of processes.
With tools like eFluper, the transition to this new digital environment can be smoother and more efficient.
👉 Sign up for free and try all the features of eFluper today!
